This notice tells you why Olivia Osteopath Limited (“OOL”) collects information about you and/or your child and how this information may be used.The health care professionals, who provide your care, maintain records about your health and any treatment or care you have received here or previously. These records help provide you with the best possible health care. Our records are electronic and we use a combination of working practices and technology to ensure your information is kept confidential and secure. Records which OOL holds about you may include the following information:
Information may be used within OOL for clinical audit purposes to monitor the quality of the services we provide. All of your information is held securely on our premises and may be used for statistical purposes. Where we do this, we take strict measures to ensure that individual patients cannot be identified. Sometimes your information may be requested for research purposes - in such instances we will always ask your consent before releasing such information.
We are committed to protecting your privacy and will only use information collected lawfully in accordance with:
Every member of staff who works at OOL has a legal obligation to keep information about you confidential.
We only ever pass on information about you to others, if there is a genuine need for it and you have given your consent. This may be your GP, dentist or other health care professionals, a solicitor or for court proceedings. We will not disclose any information about you to any third party without your written permission or in case of a child's information the parental consent unless there are exceptional circumstances (i.e. life or death situations), where the law requires information to be passed on and/or in accordance with the Caldicott principles.
You have a right under the General Data Protection Rules 2018 to request access to view or obtain copies of what information OOL holds about you and to have it amended should it be inaccurate. In order to request this you need to do the following:
Should you have any concerns about how your information is managed by OOL, please contact the Director Olivia de Maigret. If you are still unhappy following this, you can then complain to the Information Commissioner's Office via their website, the website address is (ico.org.uk)
It is important that you tell the person treating you if any of your details such as your name or address have changed or if any of your details such as date of birth is incorrect in order for us to correct it.
These sites are managed in accordance with the relevant data protection legislation in the UK. The data controller is Olivia Osteopath Limited, 45 Maybury Court, London, W1G 8JF. You can contact our privacy officer at the address above or by emailing firstname.lastname@example.org.